We do not cover faults in accessories like radio/cassette players, telephones, navigation systems, CD changers, or non-original equipment parts.
Upon arrival at our yard, we document the condition of vehicles through images. However, we do not assume liability for damages incurred during or after shipment. Customers can opt for insurance coverage for added peace of mind.
We do not entertain claims for stolen accessories depicted in photos at the time of purchase, whether at our yard, during shipment, or at the destination port.
MDK TAKAHASHI may compensate buyers for canceled purchases under certain conditions, excluding specific circumstances like faulty engines/transmissions or radiation contamination. Deposits may be refunded within 14 days upon request, or alternative vehicles with similar specifications may be offered.
Refunds are processed to the buyer’s bank account, with deductions made for bank transfer costs and any owed funds to the seller.
To avoid late fees and penalties, remaining balances must be settled within 72 hours of invoice issuance. Late payments may incur additional charges and could lead to legal action.
We exclusively accept payments via PayPal and bank transfer to our official accounts listed on the MDK TAKAHASHI website. Payments to non-official accounts are strictly prohibited.
MDK TAKAHASHI does not entertain claims for vehicle damage during container shipment.
Once the vessel departs from Japan, we do not accept claims for damage due to delays at sea.
While we offer amendments to bills of lading (B/L) at no charge for mistakes on our part, charges may apply if errors result from incorrect information provided by the buyer.